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Business Insider: How one San Francisco-based ad agency is responding to an investigation that rocked the whole industry

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The advertising agency industry was rocked in late 2015 by allegations of improper actions being taken with advertiser dollars, especially — but not limited to — the media investments being handled by large multinational agencies/holding companies.

This past June, an investigation commissioned by the American Association of National Advertisers (ANA) validated much of what was a primary concern: agencies were not being fully transparent about the ways that they were making money.

Read the full Business Insider article here.

One thought on “Business Insider: How one San Francisco-based ad agency is responding to an investigation that rocked the whole industry”

  1. We at Crossmedia can appreciate how some independent agencies are speaking out about the outrage of a conflicted business model that is the de facto standard in our sorry industry. However, we miss a commitment that goes beyond the hoopla of quitting the 4As and the rhetoric of a bill of rights. Crossmedia feels that what we need is a new standard industry practice, with the ANA MSA template being a very solid start.

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